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How to buy and sell second-hand items on reSAIL

SAIL

October 10, 2023

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how to buy-sale on resail

The reSAIL platform lets you buy and sell second-hand outdoor clothing and equipment. You can treat yourself by saving on the gear you need, and reduce your impact on the planet and its inhabitants at the same time. By choosing second-hand equipment and clothing, we are bringing items with plenty to offer back into the loop. And since many of our closets and garages are overflowing with products still ready for adventure, we might as well put those to good use and take full advantage of this opportunity to give them a second life.

To help buyers and sellers come together without a hitch, we have ensured that reSAIL is very easy to use. Whether you’re seeking a new home for your snowshoes or looking to buy yourself a pair, we are sure you’ll love the user-friendliness of our platform.

Let’s take a look at some of the key steps required to list an item for sale on reSAIL. And let’s also see how to buy second-hand equipment or clothing from a fellow outdoor enthusiast. Follow the guide!

With this article, you will become a specialist in buying and reselling outdoor products on our reSAIL platform!

  1. How to sell on reSAIL
  2. How to buy on reSAIL

How to sell on reSAIL

What can I sell on the reSAIL platform?

reSAIL is a recommerce platform accessible to all outdoor enthusiasts. But what exactly can be listed on this site?
In a word: almost all clothing, footwear, bags and camping equipment that is or used to be sold at SAIL. Last season’s winter jacket? It’s a yes. Your first pair of hiking boots? Also yes. Your tent? Ditto. And so on.
There are a few exceptions, though. As you might expect, safety equipment, personal use products, fuel and food products cannot be sold on reSAIL. Products from brands that are not sold (or were never sold) at SAIL are not allowed on the platform either.
Knowing this, all you have to do is gather up your pre-loved clothing and equipment that have been sitting in the back of your closet. Give them a good wash, then get ready to say goodbye!

List your item (properly)

Once you know exactly which products you want to put up for sale, it’s time to create your listing. To do this, create an account on our reSAIL platform, even if you already have a SAIL account – the two are not linked.
For each item you put up for sale, you must provide the size, category, colour, description… The more detailed your information, the greater your chances of selling.
Our platform does make things easier: by searching for your item in our catalogue, you can access all its information in just one click. Very convenient! You have to provide a few more details after that, then that’s it. You just preview your listing and post it online.

Fill in your condition report (and don’t forget the photos!)

When you list an item, it’s up to you to assess its condition. The only advice we can give you here is simple: stay objective.
The goal is to neither over- nor underestimate the condition of your item. You wouldn’t want a product you buy to be described as being in better condition than it actually is. So make sure you stay neutral (even if you have a lot of memories with the item you’re selling!)
Look for any visible damage, such as stains and holes. Only products in good condition will be accepted on reSAIL. Out of respect for buyers, we do not accept items with significant tears, missing zippers, broken buttons, etc.
You must include at least two photos with your listing. There’s nothing stopping you from adding more; it will only improve your chances of selling!

Set your price and confirm your listing

reSAIL is a buying and selling platform for outdoor enthusiasts. It’s up to the seller to decide what price he’s prepared to let his item go for, not us.
There is one small rule, however: the price must be between 20% and 100% of the item’s original selling price when new. As you may have guessed, this is required for selling. We recommend that you go for around 50% of the original price. Once again, do not overestimate the value of your product, even if it has seen you through many adventures.

Finalize the sale of your item

Your item has found a buyer? Awesome! Now, all you have to do is pack and send it so you can get your payment. As soon as your product sells, we automatically send you a prepaid shipping label. You then have one week to ship the order to your buyer. Prepare your package with care. Wrap all items in clean, protective enough packaging. If you’re selling clothing, make sure there’s nothing left in the pockets or anywhere else. We also encourage you to include a note for your buyer – it’s always a nice touch!
In your buyer’s interest and your own, the earlier your shipment goes out, the better! Ideally, drop it off at the nearest post office within three days of receiving the label.
Your payment will be released once the buyer receives your package, as long as everything is in good condition and matches the description. All you will need to do next is choose how you want to receive your payment: You can either get 70% of the selling price in cash, or 100% if you opt for a SAIL gift card. If you choose the second option, you will receive a material gift card in the mail.
Here’s a special tip: Explore+ members can receive 110% of the selling price in a gift card. Become a member now to take advantage of this – it’s easy and free.

Sell on reSAIL

How to buy on reSAIL

To sell on reSAIL, you need a reSAIL account. When you want to treat yourself to some new gear, however, it’s not necessary. You can shop as a guest; no need to create an account.
Outdoor clothing, footwear, camping equipment… on reSAIL, you will find some real gems that still have a great deal in store for the future. All products for sale belong to other outdoor enthusiasts. They may have been out in the great outdoors more than once before, but they are more than ready for a new adventure.

Find what you’re looking for

Have a specific product in mind? Not sure what you’re looking for yet? Either way, there’s a good chance you’ll find something to your liking on reSAIL.
We have added filters to make searching easier: size, category, gender, brand… This makes shopping on reSAIL as easy as on the SAIL website!
You may be wondering why you should buy second-hand products. Well, for a bunch of reasons, in fact: to help lower your carbon footprint, to limit textile waste, to save on top-brand items…

View detailed product listings

Buying second-hand on reSAIL means buying a quality product that meets your expectations. That’s why we wanted our product listings to provide as many details as possible to help you make informed choices.
Each listing includes a full description and photos of the item, which gives you a good idea of its “real-life” general condition. Make sure you read the description carefully and check the seller’s rating if there is one. With all this, you know exactly what you’re buying on reSAIL!

Sit back and wait for your package

When you finally buy the item that caught your eye, you won’t have to wait very long to receive it. The seller has a maximum of 6 business days to send it to you, but we always recommend shipping the package as soon as possible. A quickly shipped item reaches the buyer quickly and unlocks payment for the seller just as quickly. Everybody wins!
Once the package is in your hands, check that it matches the description and photos. If you accept it, the sale becomes final, and payment is sent to the seller.
If the item is damaged or does not correspond to the description you have read, contact the reSAIL customer service within three days of receipt. We’ll ask you for a few details and photos to help us find a solution. If the item really isn’t what you expected, you can send it back to us free of charge for a refund. We will provide you with a prepaid shipping label.
If the item you purchased is not sent to you within 6 working days, you can cancel your order and get a full refund. If you never receive it, we will, of course, give you a full refund as well.

Buy on reSAIL

You now know how to use our reSAIL platform like a pro. Selling or buying second-hand products has no secrets for you. Give a second life to the equipment you no longer use, and gear up (for less) for your passions. Let’s make as positive an impact on the planet as possible. Together.

How do I sell second-hand products?

Why buy second-hand?

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