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The outdoors is for everyone, not solely the nature fanatics. In fact, open, green spaces are within everyone's reach, and it is no coincidence that they are so vast and diverse. The reason for this is that the people who are heading outdoors all have one thing in common: a love for fresh air and activities. Borealis opens the door to the outdoors.

By choosing this local brand, you leave with the peace of mind that you can climb, hike, swim, fish, glide on the snow, or re-energize outside without ever having to worry about comfort or durability.


How do you wash a Borealis jacket?

Maintaining a jacket is quite simple. Be sure to follow the care instructions on the product label and/or packaging before washing.

If you have a down jacket, close all zippers and pockets. Place it in a front-loading washing machine with a gentle cycle (top-loading machines may damage your jacket). Use a detergent specifically designed for down or a mild soap. Once clean, carefully remove the jacket from the washing machine; wet down is quite fragile. Place it in the dryer on very low heat with a couple of clean tennis balls to fluff it out or dry it flat on a drying rack to preserve its shape.

If you have a jacket made of synthetic fabrics, put it in the washing machine on a regular cycle with cold or warm water, then let it air dry.

Borealis pieces have been designed to make your life easier from their use to their maintenance.

How do you wash a Borealis swimsuit?

Be sure to follow the care instructions on the product label and/or packaging before washing.

Rinse your swimsuit in cold water before putting it in the washing machine on a gentle cycle using cold water. Use a mild detergent. Dry the swimsuit flat and never put it in the dryer.


Where are Borealis clothes and shoes designed?

The team conceptualizes all clothing and footwear in Montreal, Quebec and the collections are available exclusively at SAIL. The pieces are manufactured overseas with trusted partners.

What are the technologies and certifications used by Borealis?

The products meet outdoor industry standards and offer the essential technical characteristics sought out by nature enthusiasts.

Some Borealis jackets contain down sourced by ALLIED, a partner that sources responsibly and sustainably, or RDS (Responsible Down Standard) certified genuine duck and/or goose down. Established by Textile Exchange, the latter protects animal welfare and ensures that down and feathers are harvested from animals not subjected to animal cruelty.

Other jacket styles are made from insulating fabrics made from recycled plastic bottles, PrimaLoft Rise (80 percent recycled polyester) and Thinsulate (78 percent recycled polyester).


Does Borealis offer an extended warranty?

Borealis products are guaranteed for two (2) years against visible defects and manufacturing defects resulting from normal use.

Be sure to keep the original packaging of the item and the original invoice or purchase order.

How does the warranty work?

If an item purchased at SAIL is defective, visit us in store with the item, the original packaging, and your invoice, or fill out this form which will be forwarded to our customer service team. You will be contacted as quickly as possible.

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