In the case of the COVID-19 pandemic, certain adjustments have been made to our services to ensure the safety of our customers and employees.
- We make sure to offer you a safe and secure delivery from the best shipping service providers. Service providers will vary depending on the region to which the package is delivered in Canada.
- To ensure the safety of our teams, several precautions have been put in place that could cause delays in the processing of your order.
- We are slightly behind in our deliveries and we apologize for the inconvenience caused by these delays.
- For any questions regarding order tracking, please contact-us here.
- For any other questions, please refer to our FAQ page
Thank you for your understanding.
Delivery all across Canada
Order online and receive your purchases quickly, at home, at work or at any address in Canada (exceptions may apply).
Our delivery rates are simple. They apply to every order, regardless of the number of items or your address in Canada. You can choose your preferred service when you pay for your purchases.
Delivery costs for orders under $49 (before taxes)
Delivery costs for orders of $49 and over (before taxes)
$10 surcharge minimum
$10 surcharge minimum
Shipping costs for gift cards are $2.95 per shipment only when the minimum purchase amount to qualify for free shipping is not met.
Please note that we do not deliver to a PO box or abroad.
Shipping costs are free for all orders of $ 49 or more (before taxes).
Please note that additional charges may apply for an oversized item.
Your order will be processed within 2 to 7 business days following the transaction and delivered in 2 to 12 business days, depending on your delivery destination. To ensure the safety of our teams, several precautions have been put in place that could cause delays in the processing of your order.
We currently do not offer curbside pickup at any of our stores. Online orders will be delivered to an address of your choice, anywhere in Canada.
Items available in store only
During this uncommon time, please note that it is not possible to purchase an item online listed as “in store only” nor to have it delivered to the address of your choice or to one of our stores.
It is possible to purchase firearms and air guns on our website, sail.ca. Additional shipping charges will apply. The shipping service is offered by Canada Post only.
Note that according to the law, the only shipping address accepted is the one that is on your Possession and Acquisition Licence. Federal regulations demand that firearms be sent to the address registered with the Canada Firearms Centre. No other shipping address may be used. Also note that this order cannot be shipped to a Canada Post Postal outlet, a PO box, or anywhere outside of Canada.
It is important that the owner of the license be at home for the reception of the firearm. The age of majority will be verified at that time. A signature is required upon reception of a firearm.
IMPORTANT: Please note that for legal reasons, we ship firearms exclusively on Canadian territory. Any order with a shipping location other than Canada will be cancelled. Also, please note that when purchasing a firearm online, it is not possible to add additional items to your cart. The purchase of a firearm must be done separately from other items. Otherwise, your order might be cancelled.
To meet demand and offer you a better selection of products online, it is possible to order oversize products and items of a heavier weight from our carriers by paying a surcharge. This surcharge is applicable per oversize item purchased.
The surcharge will be added to the shipping costs for the following items:
|Items||Fee per item
|Firearms, hard tackle boxes, feeders, drills, camping tables and beds, burners and smokers, hammock stands, crossbows and car accessories||$10/item|
|Downriggers, outdoor furniture, car roof racks, firearm cases, electric and nonelectric oversize pots or coolers||$15/item|
|1-piece fishing rods and cook sets||$20/item|
|Boat anchors, inflatable tubes, 60-litre barrels, canoe or boating seats, decoys and skis||$25/item|
|Portable barbecues and boat motors||$30/item|
|Ice fishing shelters, hunting blinds, boat motors (oversize) and hard coolers||$50/item|
*These items are clearly identified on our website and you will be informed of this extra charge BEFORE you checkout.
Tracking your order
When your order ships, you will receive a tracking number via e-mail. Please note that there may be a 24-hour delay for the tracking number to be activated.
Despite all of our efforts, we cannot:
- Deliver outside of Canada.
- Deliver very bulky or dangerous items such as batteries, ammunition, aerosols, boats, safes, attractants, salt for game, fuel, car roof boxes, transport trolleys, fishing nets, anchors, liquid products, sleds, ice fishing tents (with sled included), blinds and hunting stands, large size coolers and large size hunting calls.
- Deliver to the postal codes with an Air Stage Office: See the complete list here.
Need more information?