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PRODUCT RECALLS

Last Updated: April 05 2021

At SAIL, we are committed to providing you with high-performance, safe outdoor equipment that meets established standards.

This is why we want to inform our customers of recalls on certain products. Please do not hesitate to contact us if you have any questions, concerns or comments by completing this form for our customer service department.

Sea to Summit

January 13, 2021

Recall - Alpha Camping Pots & Sigma Camping Pots

Issue: If the latch disengages, it may release the handle from the pot causing the pot to become unstable and posing a burn or scald hazard.

What to do:

More details on the Government of Canada's website

Rapala

February 9, 2021

Recall - Rechargeable Fillet Knives

Problème : Batteries without the white label with the ETL certification mark can overheat and catch fire.

What to do:

  • Stop using the product immediately, remove the battery and look for a white label with the ETL certification mark on the battery. If the white label with the ETL certification mark is missing, consumers should contact Normark Inc. for a free replacement battery.
  • Phone: 1-905-571-3001, ext. #222
    between 9:00 a.m. and 3:00 p.m. (EST) Monday to Friday
  • Email: tommcm@normarkcanada.com
More details on the Government of Canada's website