PRODUCT RECALLS

At SAIL, we are committed to providing you with high-performance, safe outdoor equipment that meets established standards.

This is why we want to inform our customers of recalls on certain products. Please do not hesitate to contact us if you have any questions, concerns or comments by completing this form for our customer service department.

LEATHERMAN

September 22, 2025

Recall – Leatherman Charge Plus multi-tools

Models: Leatherman Charge Plus and Charge Plus TTi Multi-Tools

Problem - The tip of the knife blade may not fully fold into the handle, posing a laceration hazard to users.

What to do:

Stop using the product and visit a SAIL store or contact SAIL online or by phone.
To contact SAIL, please:

Send an email to info@sail.ca
Contact SAIL by phone at1-888-577-6784.

Fieldsheer

August 8, 2025

Recall – Various merino wool heated sock models

Models: MWMS05, MWMS07, and MWWS07, with the Fieldsheer logo near the top of the sock.

Problem – Heated socks may cause burns or blisters on consumers' feet due to a possible combination of heat, excessive friction, moisture, and pressure.

What to do:

Stop using the product and visit a SAIL store or contact SAIL online or by phone.
To contact SAIL, please:

Send an email to info@sail.ca
Contact SAIL by phone at 1-888-577-6784

The North Face

April 22, 2025

Recall - Women's Shellista V Mid Waterproof Boots

The North Face Women's Shellista V Mid Waterproof Boots, sold in four colourways, each with its own style number:

White (style number NF0A8ADB3IE)
Grey (style number NF0A8ADB5IF)
Tan (style number NF0A8ADBHFQ)
Black (style number NF0A8ADBKT0)

The boots are waterproof, leather boots with seam sealed construction. The style number is located on the label on the tongue of the boot.

Issue - The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.

What to do:

Stop using the product and visit a SAIL store or contact SAIL online or by phone.
To contact SAIL, please:

Send an email to info@sail.ca
Contact SAIL by phone at 1-888-577-6784